RODIN VOICE - Offline
Incident Report for RODIN Business Solutions Status
Resolved
This incident has been resolved.
Posted Oct 31, 2023 - 09:21 AEDT
Update
RODIN have confirmed all servers that were affected are back online and operational

We will continue to monitor this morning, however all systems are working again
Posted Oct 31, 2023 - 08:34 AEDT
Monitoring
Core issue has been identified and addressed and servers are showing online again:

The issue has been identified as a SAN issue. We have forced a controller failover and workloads are now resuming

RODIN will continue to confirm all servers online and are monitoring
Posted Oct 31, 2023 - 08:16 AEDT
Update
We have confirmed an outage with the upstream provider - we are currently experiencing an unscheduled incident that is impacting some NSW based IaaS/DaaS workloads and we are currently investigating both the impact and root cause.

Updated to follow
Posted Oct 31, 2023 - 08:01 AEDT
Investigating
We have identified an issue with RODIN VOICE servers reporting as offline as of 7:30am AM. We are in contact with the provider currently. Updates to follow
Posted Oct 31, 2023 - 07:48 AEDT
This incident affected: RODIN Voice and RODIN Cloud (Hosted servers).