All Systems Operational

RODIN Voice Operational
RODIN Web Hosting Operational
RODIN SD-WAN Operational
Remote Support Tool Operational
RODIN Cloud (Hosted servers) Operational
RODIN Help Desk System Operational
Desktop As A Service (DAAS) Operational
RODIN Documentation Platform & MyGlue Operational
Internet Services Operational
Microsoft Office 365 Operational
Cloud Signatures Operational
RODIN Control Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

Scheduled Maintenance outage for Upgrade of Xelion to v 9.3.1 Jul 4, 2025 22:00 - Jul 5, 2025 00:00 AEST

Our provider will be conducting planned upgrade works to our Xelion services.

Date and Time of Works.
04/07/2025 22:00 - 24:00
Platform Affected Platform - Xelion
Description of Works - Upgrade of Xelion to 9.3.1
The RODIN Voice Xelion platform will be unavailable during this time

Services should recover post upgrade. Please contact the RODIN helpdesk at 1300 138 762 or support@rodin.com.au In the event of any issues.

Posted on Jul 03, 2025 - 15:05 AEST
Jul 3, 2025
Completed - The scheduled maintenance has been completed.
Jul 3, 20:00 AEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 3, 18:00 AEST
Scheduled - Due to scheduled system maintenance the RODIN Control system will be unavailable between the hours of 6pm and 8pm tonight - Thursday 3rd July 2025. RODIN Control includes the remote access tool provided by RODIN for remote workstation access to office computers. This service will be unavailable during this time. We apologies for late notice and any inconvenience caused.
Jul 3, 14:58 AEST
Jul 2, 2025

No incidents reported.

Jul 1, 2025

No incidents reported.

Jun 30, 2025

No incidents reported.

Jun 29, 2025

No incidents reported.

Jun 28, 2025

No incidents reported.

Jun 27, 2025
Resolved - The service has been restored.
Jun 27, 17:15 AEST
Investigating - We are currently experiencing an unplanned outage of the RODIN Control platform. Technicians are investigating with the highest priority. Updates to follow
Jun 27, 17:01 AEST
Jun 26, 2025

No incidents reported.

Jun 25, 2025
Resolved - This incident has been resolved.
Jun 25, 07:42 AEST
Monitoring - The service has been restored and we are monitoring for ongoing stability
Jun 24, 16:33 AEST
Identified - We are currently experiencing an unplanned outage of the RODIN Control platform. Technicians are investigating with the highest priority. Updates to follow
Jun 24, 16:14 AEST
Jun 24, 2025
Jun 23, 2025

No incidents reported.

Jun 22, 2025

No incidents reported.

Jun 21, 2025

No incidents reported.

Jun 20, 2025
Completed - The scheduled maintenance has been completed.
Jun 20, 06:59 AEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 19, 23:59 AEST
Scheduled - We have been advised by our Backhaul carrier to 2WLG (WOLLONGONG) that they will be undertaking Cable Relocation Activities which may affect NBN Services off this POI for up to 7 hours during the outage window

Planned Start: June 20, 2025 12:00AM AEST
Expected End: June 20, 2025 7:00AM AEST

RODIN will monitor and reach out in the case of any issues

Jun 19, 10:57 AEST
Jun 19, 2025